How We Rate Casinos

Choosing the right online casino can be a gamble in itself. With so many options, how do you know which site offers the best play, bonus, and safety? That’s where our reviews come in. We’ve developed a rigorous process for rating online casinos, putting quality and players at the forefront. Read on to learn how we rate casinos and why you can trust our reviews.
Written by
Jade Raymon
Updated
Jan 12, 2024
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Why You Can Trust Us

  • Quality Over Quantity

    We don’t just list any online casino. We filter out low-quality sites to bring you only the best.

  • Regular Updates

    The world of online casinos is ever-changing. We continually update our reviews to reflect new bonuses, games, and security measures.

  • Experienced Team

    Our review team has years of experience in the gambling industry. They know what to look for and what to avoid.

  • In-Depth Reviews

    Our reviews go beyond surface-level observations. We dig deep to assess the quality of games, bonuses, and customer service.

What We Look For in an Online Casino

Navigating the bustling world of online casinos can be overwhelming, but that’s why you have us. We rate casinos using a comprehensive evaluation process, ensuring we cover all the bases—from your initial site visit to cashing out your winnings. Below, we delve into some key aspects we focus on in our reviews.

First Impressions

They say you never get a second chance to make a first impression. This holds true for online casinos as well. As soon as we land on a site, our expert team assesses its aesthetic appeal and user-friendliness. These seemingly trivial factors can greatly impact your overall gambling experience. Our first impressions help us gauge how inviting and accessible the casino is, setting the stage for the rest of our in-depth review.

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Game & Game Types

The joy of a robust online casino lies in the variety of games it offers. Our preferred casinos feature a balanced portfolio that appeals to different player preferences. From slots with high RTP% and volatile jackpots to various types of Poker, Blackjack, and Roulette, we assess how well these games cater to both novice and experienced players. Live Dealer Casinos and Sports Betting options are also highly valued.

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    Slots

    Focus on balanced volatility, high RTP%, and jackpot potential.

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    Poker

    Various game types like Hold ’em, Omaha Hi, and HORSE, coupled with a user-friendly interface.

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    Blackjack

    Regularly audited RNGs and diverse table limits.

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    Roulette

    Multiple variations like American, European, and French Roulette, with a smooth UI.

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    Live Dealer Casino

    High-quality video streaming and professional dealers.

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    Sports Betting

    Competitive odds and a wide range of betting options.

Software Providers

The credibility and entertainment value of an online casino are heavily influenced by the software providers they partner with. We always look for casinos that feature games from industry leaders known for their reliability, game logic, and user interface. Notable names include RealTime Gaming for table games and slots, IGT for video poker, and PlayTech for sports betting.

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    User Interface

    Quality of graphics, sound, and animation.

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    Game Logic

    Use of RNG to ensure fair play.

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    Mobile Compatibility

     Optimization across both iOS and Android devices.

Seamless Gameplay

Nothing ruins the excitement of online gaming, like poor performance and lag. We test each game on multiple devices to assess its responsiveness and overall user experience. Our recommended casinos provide a seamless gaming experience, especially on reliable networks. We also consider the game’s compatibility with mobile devices and their native features, like vibration and haptics.

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    Performance

    How well games run across different devices.

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    Responsiveness

    Quick loading times and lag-free experience.

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    Mobile Experience

    Compatibility and optimization for mobile devices.

Bonuses and Special Offers in Online Casinos

Bonuses amplify your online casino experience, acting as a magnet for new players while rewarding existing ones. From a slew of welcome bonuses to engaging VIP programs, it’s essential to dive into the details to find deals that are both lucrative and transparent.

CasinoWelcome BonusAdditional Perks
LeoVegas$1000 + 200 FSVIP Program featuring 99 levels
Royal PandaUp to C$1000 + 200FSUp to 200 FS on wednesday
Dolly CasinoUp to C$1,500 in 3 BonusesWeekly reload bonus
Snatch Casino450% up to C$9000 + 325FSCrypto currencies available
iWildUp to C$3500 + 270 FSiCoins for some actions in casino
JackpotCityUp to C$1600Reload-Bonus

Existing Player Bonuses

Regular players are usually offered promotions like cashback or themed tournaments. For example, a casino might offer 10% cashback on losses incurred during the week.

Promotion TypeFrequencyExample
CashbackWeekly10% cashback
Themed ContestsMonthly“Luck of the Irish”
Reload-BonusMonthlyUp to C$300 reload bonus
Casino CoinsDailyiCoins for some actions in casino
Free SpinsDaily/WeeklyFS every day
VIP ProgramMonthlyVIP Program featuring 99 levels

VIP Programs

Loyalty is rewarded through VIP programs, which offer varying rewards, ranging from exclusive events to luxury gifts.

VIP LevelRewardsExample of casino
BronzeExclusive BonusesLeo Vegas
SilverHigh Roller Table LimitsLeo Vegas
GoldLuxury GiftsLeo Vegas
LevelsFree spins + Gifts Wildz
CoinsExclusive BonusesiWild

Customer Support

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    Phone Support

    Ideal for urgent issues that require immediate attention.

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    Email Support

    Useful for complex queries requiring a paper trail.

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    Chat Support

    Perfect for quick questions that don’t necessarily require a call.

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    Self-Service Support

    FAQs and tutorials for those who prefer to solve problems themselves.

Screen Optimization

Optimizing for mobile screens makes a big difference. Games need to be usable on smaller screens.

App Experience

Web apps take up little memory, work instantly and are available on Android and iOS platforms

Mobile & UI

Security and Privacy


Focuses on security measures. data encryption standards, secure login methods, and privacy policies.

Mobile Advantages


You can play from anywhere, and it is also more private since only you use it

Avoid Casinos We Don’t Recommend

  • Rating 2.5

    • Very low withdrawal limit
    • Unfair maximum win rule
    • Casino operates without a license
    • Customer Support: Unprofessional
    • Payment Issues: Not paid players
    • Other Issues: Questionable practices
  • Rating 2.7

    • Bad service
    • Payment Issues
    • Lots of restricted countries
    • Customer Support: No live chat
    • Payment Issues: 18+ months for withdrawal
    • Other Issues: Locked-out accounts
  • Rating 1.7

    • Unfair Gaming
    • Restrictive Payouts
    • Other Suspicious Activity
    • Customer Support: Unresponsive
    • Payment Issues: Players not receiving winnings
    • Other Issues: Misleading claims of licensing

About Our Review Team

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    Jade Raymon

    PR Manager

    Jade Raymond is a PR Manager renowned for her extensive knowledge of both online and offline casinos. With a rich experience that includes visiting over 40 casinos in various countries, she possesses an in-depth understanding of the casino niche. Jade stands out in her role through her innovative and unconventional approaches, constantly bringing fresh ideas to the table. Originating from Canada, she brings a unique perspective to her work in the casino industry.

FAQ

How do you evaluate online casinos?
We use a stringent review process considering safety, game variety, and bonuses. All casinos undergo identical evaluations for unbiased insights.
Are reviews updated regularly?
Yes, we continuously monitor changes in online casinos, ensuring our reviews remain current.
What’s vital in your review criteria?
Security, game variety, and bonus offers are paramount. Additionally, we consider mobile compatibility and payment options.
How is a casino’s safety ensured?
We check for licensing from reputable authorities and endorsements from independent regulatory bodies.

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